See our privacy policy for more information about the processing of your personal data.
Export your personal data
Follow these steps to download a JSON file containing personal data provided while using your Jagex account.
- Log in to your account management
- Scroll down to Export Data
- Follow the on screen prompts to verify the request
- Download the JSON file
For other general inquiries contact our Data Protection Officer at dpo@jagex.com.
Data held about any of your RuneScape characters is not included, find out how to export character information.
How to open a JSON file
JSON files are plain text files so can be opened in any text editor including:
- Notepad (Windows)
- TextEdit (Mac)
- GitHub Atom (cross-platform)
JSON files can also be opened in the Google Chrome and Mozilla Firefox web browsers by dragging and dropping the file into a browser window.