Struggling to play due to low FPS or choppy performance? You've come to the right place.
Have you met the minimum requirements?
Make sure your PC is up to the job.
| Minimum | Recommended |
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Adjust your graphic settings
If you're struggling to run Prominence Poker at higher settings, you might be able to win back some FPS by following these steps:
- Open the Main Menu
- Select Options
- Select Video Options
- Choose a lower Graphics Quality from the available options
If you're still having performance issues, try repeating the process and selecting a lower graphic quality.
Update your graphics drivers
Outdated drivers can create technical issues with specific games or programs even if others are running fine. Updates are released routinely, so even new computers can have out-of-date drivers.
Identify your graphics cards make and model
- Press Windows Key + R
- Type DxDiag and hit OK
- Click the Display tab
- Your graphics card make is shown next to Manufacturer
- The model is next to Chip Type
Start the process
TIP | You'll need full admin rights on your PC to update your drivers.
- Visit the website of your graphics card manufacturer. Popular manufacturers include
- Search for your graphics card model & name
- Download graphics drivers
- Run the downloaded installer package
- Restart your computer
Update your operating system
If you're running on an out-of-date version of Windows, it may have an affect on the rest of your PC. Ensure you're running on the latest version.
Playing online?
It might be your network connection that's to blame. Follow our troubleshooting steps for connection issues instead.
Still having issues?
Send us a log of what's happening by following the steps outlined here.
Once you have, get in touch!