To ensure security, Jagex Accounts have no manual account recovery procedures that may be subject to human error. Follow these steps to recover your account yourself.
- If you've forgotten your password and have access to your email address, follow these steps to reset your password
- If you've lost access to or forgotten your email address please get in touch with your email provider
- If you've lost access to your authenticator app and you've enabled Backup codes, you can use one of those codes to access your account